Account Manager
Company: Voyzant USA LLC
Location: Hiring in the following states: New York City, Los Angeles, Detroit and Houston
Term: Full-Time Employment
Email Resume to: hr.voyzant.com
Status: Active
About the Company
Voyzant Inc is America’s fastest growing and most diversified wholesale travel consolidator working exclusively with travel agents, agencies and suppliers. Voyzant provides a broad range of services and solutions in technology, corporate travel, group travel and customized services through our brands Holidays by Voyzant, Hotels Voyzant and Onvigo by Voyzant. Our mission has always been to provide consumers with personalized service and reliable travel solutions for their travel needs.
Job Overview
The Account Manager will be responsible for increasing revenue growth for clients that have been assigned by the Company. You will be responsible for customer relationship management, strategic planning, and analyzing data to ensure targets are met.
Responsibilities and Duties
- Establish and develop relationships with assigned travel partners
- Work alongside various business units to develop a strategic business plan to retain key travel partners
- Manage revenue, market share growth and retention with assigned travel partners
- Support Organizational Leader in all activities and ensure the maximization of all commercial opportunities and productivity
- Accountable for finding, on-boarding and contracting of new customers
- Create, maintain, analyze and review reports and statistics as required by the Company
- Operate as the main point of contact for assigned key client accounts
- Conduct regular reviews of market performance statistics and identify opportunities
- Schedule and conduct regular review meetings with designated Partners
- Provide selected suppliers with marketing and advertising opportunities to further develop the partnership and achieve commercial targets
- Schedule and implement sales calls to designated customers to further strengthen relationships
- Work effectively as a team, supporting other members of the team in achieving business objectives
Qualifications
- Minimum of 3 years of strategic sales expertise is a must, preferably in the travel industry
- Excellent oral and communication skills
- Working knowledge of CRM and/or equivalent Customer Relationship Management tools
- Strong decision making, communication, negotiation, leadership, and organizational skills
- Strong understanding of Air Consolidator and wholesaler market
- Proven ability to achieve sales objectives
- Proficiency with MS Office (Word, Excel, Outlook and Powerpoint)
- Demonstrates self-initiative and excellent customer service skills
- Experienced in working with Global Distribution Systems including but not limited to Sabre, Amadeus and Apollo is preferred
- Ability to work in a fast paced environment and comfortable working with new technologies
- A positive and team-player mindset is key
Voyzant values diversity in the workplace and is committed to fostering employment equity by encouraging applications from the following designated groups: women, Aboriginal people, people with disabilities, and members of visible minorities. Voyzant will work to accommodate people with disabilities throughout the recruitment and selection process. Applicants are asked to please make your accommodation known to us so that we can work together to adequately meet your needs.